Small Parcel Direct

Experience cross-border shipping that feels local.
Our Small Parcel Direct service combines express air routes, automated customs, and nationwide warehousing to ensure global delivery in days, not weeks.

Our Vision

To empower e-commerce and DTC brands with fast, predictable, and fully compliant cross-border parcel delivery — integrating international air freight and U.S. domestic distribution in one network.

The Challenge We Solve

  • Slow customs clearance and unpredictable lead times

  • High return rates due to delayed deliveries or duty issues
  • Limited visibility for both sellers and buyers
  • Fragmented cross-border logistics with multiple vendors

Our Small Parcel Solution

  • Air express delivery: 3–12 days door-to-door

  • Optional DDP integration for duty-paid checkout

  • End-to-end tracking for sellers and buyers

  • Local U.S. return handling and tax recovery options

Warehousing Integration

  • Our U.S. warehousing network connects East, West, and Central regions, enabling 2-Day delivery to 95%+ of U.S. addresses

  • Smart reallocation allows stock transfers between warehouses, ensuring optimal inventory positioning for peak seasons and flash sales

Technology & Visibility

  • Through advanced APIs and tracking systems, every parcel milestone is visible

  • Customs automation accelerates clearance and reduces hold rates

  • Real-time dashboards allow businesses to forecast delivery performance and customer satisfaction

Industries We Serve

  • Fashion & Apparel
  • Electronics & Accessories
  • Beauty & Lifestyle Products
  • Consumer Packaged Goods

Client Success

A DTC fashion brand achieved 18% higher conversions and 30% fewer returns after switching to our Small Parcel Direct service.

With proactive tracking and warehouse-backed fulfillment, customer satisfaction soared across all channels.